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Privacy Policy

Last updated: October 15, 2026

Introduction

Polymnight is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation.

Information We Collect

We collect personal information that you voluntarily provide when you:

  • Submit enquiries through our website contact forms
  • Communicate with us via email
  • Engage our consulting services

This information may include your name, email address, company details, and any other information you choose to provide in your communications with us.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • Responding to your enquiries and providing requested information about our services
  • Delivering energy consulting services you have contracted us to provide
  • Communicating with you about ongoing projects or service delivery
  • Improving our website functionality and service offerings
  • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you submit information through our contact forms or provide explicit consent
  • Contract performance: When processing is necessary to deliver services you have engaged us to provide
  • Legitimate interests: For business operations, service improvement, and responding to enquiries

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in delivering our consulting services, bound by confidentiality agreements
  • When required by law or to comply with legal processes
  • To protect our rights, property, or safety, or that of our clients or others

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for two years. Client project data is retained for the duration of the engagement plus seven years for compliance purposes.

Your Rights

Under UK data protection law, you have the following rights:

  • Right to access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data under certain circumstances
  • Right to restrict processing: Request limitation of how we process your data
  • Right to data portability: Receive your data in a structured, commonly used format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at the details provided below.

Cookies and Tracking Technologies

Our website uses essential cookies necessary for basic functionality. For detailed information about our cookie practices, please refer to our Cookies Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Last updated" date at the top of this page.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Polymnight
42 Deansgate Approach
Manchester M3 2JG
United Kingdom

Email: [email protected]

Supervisory Authority

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters.

Polymnight

Sustainable energy consulting based in Manchester, serving businesses across the United Kingdom.

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